Skip to content
About
What We Do
How to use this toolkit
Accessibility Statement
Toolkit Resources
Maturity Assessment Tool
Introduction to Accessibility and Inclusion
Module 1 – Your Customers
Module 2 – Your Employees
Case Studies
Downloadable Resources
Glossary of Terms
About
What We Do
How to use this toolkit
Accessibility Statement
Toolkit Resources
Maturity Assessment Tool
Introduction to Accessibility and Inclusion
Module 1 – Your Customers
Module 2 – Your Employees
Case Studies
Downloadable Resources
Glossary of Terms
Contact and Feedback
About
What We Do
How to use this toolkit
Accessibility Statement
Toolkit Resources
Maturity Assessment Tool
Introduction to disability access and inclusion
Module 1: Your Customers
Module 2: Your Employees
Case Studies
Downloadable Resources
Glossary of Terms
Contact and Feedback
About
What We Do
How to use this toolkit
Accessibility Statement
Toolkit Resources
Maturity Assessment Tool
Introduction to disability access and inclusion
Module 1: Your Customers
Module 2: Your Employees
Case Studies
Downloadable Resources
Glossary of Terms
Contact and Feedback
About
What We Do
How to use this toolkit
Accessibility Statement
Toolkit Resources
Maturity Assessment Tool
Introduction to disability access and inclusion
Module 1: Your Customers
Module 2: Your Employees
Case Studies
Downloadable Resources
Glossary of Terms
Contact and Feedback
About
What We Do
How to use this toolkit
Accessibility Statement
Toolkit Resources
Maturity Assessment Tool
Introduction to disability access and inclusion
Module 1: Your Customers
Module 2: Your Employees
Case Studies
Downloadable Resources
Glossary of Terms
Contact and Feedback
Disability Awareness
Disability Awareness
Disability Awareness
Disability Awareness
1. Why should your tourism business embrace access and inclusion?
2. Disability access and inclusion — moving from the medical model to the social model
3. Understanding disability
4. Use of inclusive communication and appropriate language
5. Today’s accepted practices
6. Disability access and inclusion – everyone has a role to play
7. Bringing it all together – disability access and inclusion case studies
1. Why should your tourism business embrace access and inclusion?
2. Disability access and inclusion — moving from the medical model to the social model
3. Understanding disability
4. Use of inclusive communication and appropriate language
5. Today’s accepted practices
6. Disability access and inclusion – everyone has a role to play
7. Bringing it all together – disability access and inclusion case studies
Disability Awareness
1. Why should your tourism business embrace access and inclusion?
2. Disability access and inclusion — moving from the medical model to the social model
3. Understanding disability
4. Use of inclusive communication and appropriate language
5. Today’s accepted practices
6. Disability access and inclusion – everyone has a role to play
7. Bringing it all together – disability access and inclusion case studies
1. Why should your tourism business embrace access and inclusion?
2. Disability access and inclusion — moving from the medical model to the social model
3. Understanding disability
4. Use of inclusive communication and appropriate language
5. Today’s accepted practices
6. Disability access and inclusion – everyone has a role to play
7. Bringing it all together – disability access and inclusion case studies
Individual Reflection Questions – Black and White
Downloadable Resources
Group Reflection Questions – High Contrast
High Contrast
Download PDF
Group Reflection Questions – Black and White
Black and White
Download PDF
Group Reflection Questions
Download PDF
Individual Reflection Questions – Black and White
Black and White
Download PDF
Individual Reflection Questions – High Contrast
High Contrast
Download PDF
Individual Reflection Questions
Download PDF
Prev
Previous
Individual Reflection Questions – High Contrast
Next
Customer Journey Map
Next
Scroll to top
About
What we do
How to use this toolkit
Accessibility statement
Toolkit Resources
Maturity Assessment Tool
Introduction to acessibility and inclusion
Module 1: Your customers
Module 2: Your employees
Case Studies
Downloadable resources
Glossary of Terms
Contact and Feedback
