An inclusive experience ensures people with disability feel valued, respected, and have the same opportunities for success as any other employee in your small business.

An inclusive small business provides a positive experience across the employee journey, including:

• Planning for access and inclusion — actively include people with disability in shaping your business strategies and the accessibility of your tourism offerings.
• Phase 1: Pre-employment considerations — focus on creating a welcoming and accessible environment even before potential employees apply.
• Phase 2: Recruitment and onboarding — embrace inclusion in your recruitment drive and make sure the onboarding process shares your inclusion policies and resources.
• Phase 3: Supporting employment — be flexible with work design and maintain an open dialogue with employees to meet their access requirements and support their career and skill development.
• Phase 4: Offboarding — seek constructive feedback and support career planning for departing people with disability to continue improving your workplace’s inclusivity, turn employees into advocates and help them reach their career goals.